Refund & Return Policy

You may request a return within 30 days of delivery for eligible items, provided they are unused, unworn and in their original packaging with tags attached.

• Customized or made-to-order products (names, numbers, logos, artwork) — unless defective or incorrect.
• Items that have been used, worn, washed or altered.
• Items returned without original packaging, tags or proof of purchase.

• Sign in and open the order from your My Account page, or contact support.
• Submit a return request with the reason and item details.
• Once approved, return the item(s) as instructed. We inspect returns on arrival.

We support size exchanges and replacements for defective or incorrect items, subject to stock availability. Where a replacement is not possible, we will issue a refund.

• Approved refunds are issued to the original payment method after inspection.
• Full or partial refunds may apply depending on the item's condition.
• Delivery charges are non-refundable except where the return is due to our error.
• For Official Store orders, adjustments are handled through the Federation billing arrangement.

Contact us at store@ffsl.lk or +94 11 250 0000 for any return or refund enquiry.